2024–2029 Our five-year strategy

One housing system · Part of the solution · Renting as a choice

Our values

For our members, partners and stakeholders

  • Supportive and trustworthy
  • Accessible and approachable
  • Respected and influential
  • Focused on quality and excellence
  • Campaigning and authoritative
  • Professional and trustworthy
  • Leading excellence and high standards
  • Informative and supportive
  • Promoting education and accreditation
  • Promoting knowledge and best practice

We want to ensure that the PRS is a key part of the Scottish Government’s ambition to achieve a well-functioning housing system with high quality and sustainable homes for all, that meets people’s needs.

I cannot overstate how much I appreciate the outstanding help and support provided by the team at SAL.
As a landlord, I found myself in an extremely difficult situation — a tenant in significant rent arrears, a failed eviction attempt through a solicitor, and no remaining finances to continue with legal representation. It was at that point I was directed towards SAL, and from the very first interaction the team were exceptional. Their knowledge, guidance, and willingness to support me through every step of the process was invaluable.
Within my first year of membership, the matter was fully and successfully resolved — something I genuinely did not think was possible at the time.
If you are a landlord in Scotland and you are not already a member of SAL, I would strongly urge you to join. The professionalism and dedication of the team alone makes the annual membership worth every penny.

Michael Robertson

Landlord

Being a member of SAL allows me to keep up to speed with changes in the industry at a critical time, network and gain support from my peers and influence the way our industry operates.

Susan Aktemel

Homes for Good, SAL letting agent member