Our vision
A good home for everyone
Our values
For our members, partners and stakeholders
Our mission
Empowering private renting
Our purpose
The voice of letting
Our strategic themes
At the heart of our strategy for 2024 – 2029 are three strategic themes. Performance indicators will be measured and monitored on a regular basis.
Connect
Keeping members and the sector connected, strengthening and building on stakeholder relationships.
Unite
To be one voice for landlords and letting agents in Scotland uniting and building one housing system that promotes the highest standards in letting.
Strengthen
By building on our previous achievements and investing in information technology, grow membership and revenue to become a stronger voice in housing.
Our progress
January 2024
Our five-year strategy for 2024-2029 is published.
March 2026
Interim reports are published detailing the actions, outcomes and KPIs for each strategic theme.
April 2026
Great support for landlords, with very useful forms and guidance to help me manage my properties. I have used the helpline, and the advice was very accurate and tailored to my exact needs. There are regular online meetings and newsletters which keep me up to date with legislative and other changes to the sector. The membership fee is great value for money and has paid for itself easily.
Mandy and I did really enjoy the LETWELL Training Elspeth and John have a brilliant delivery that keeps it interesting and fun, which leads to easier learning. The written material and reading guides we were given were very useful and helped when completing the assignments. The course was very good value for money. I have been to other letting industry training but find LETWELL Training to be by far the best. If more letting professionals take this course the industry standard in Scotland will be very high.