Scottish Letting Day
Scotland's landlord and letting agent conferenceScottish Letting Day – our flagship annual conference and exhibition
Tuesday 19 November 2024
Scottish Gas Murrayfield Stadium
Tickets are now available – book today!
We are delighted to announce the return of Scottish Letting Day on Tuesday 19 November 2024 at Scottish Gas Murrayfield Stadium, Edinburgh.
The largest landlord and letting agent conference in Scotland returns for 2024 offering an unmissable programme of high profile speakers and a huge trade exhibition.
With a diverse programme and a choice of sessions with content designed for both landlords and letting agents respectively, delegates will be able to hear from a wide variety of speakers and tailor their day to meet their own interests. Our high profile speakers and experts will address various aspects of how to sustain and develop a lettings business, explain what’s new and what to expect next in the Scottish private rented sector and delegates will have the opportunity to gain essential information to help make letting easier and more profitable.
In the huge trade exhibition are over 40 exhibitors keen to meet delegates, showcase their goods and services and give out great offers and freebies.
** Don’t miss out – book your tickets today **
We look forward to seeing you there.
If you are a company considering Scottish Letting Day to promote your brand to our members, please contact us to find out about our high impact digital marketing options.
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Timetable
With four speaker programmes running throughout the course of the day in various locations within British Gas Murrayfield, delegates will have the ability to choose from a great range of speakers and subjects to ensure they get the most out of their day with us. The Centenary room this year will have time dedicated throughout the day for delegates to network, and use this area as a great social space.
Please note all sessions are being run on a first come first served basis. Many of the sessions are repeated throughout the day so there will be more than one opportunity to attend should the first session be full.
Speakers
John Blackwood
John has worked in the private rented sector (PRS) for nearly 30 years and is widely recognised as a leading voice in private letting in Scotland. He represents SAL on Scottish Government committees working to inform and influence housing policy. John is chief executive of SAL, managing director of Gladstones and chairman of SAL sister organisation Landlord Accreditation Scotland (LAS). John is also a non-executive director of SafeDeposits Scotland, holds a judicial appointment as a member of the First-tier Tribunal (FTT) for Scotland (Housing and Property Chamber) and a Fellow of the Chartered Institute of Housing (CIH).
Session title: Talking Deposits Live
Session summary: Talking Deposits online sessions with SAL chief executive John Blackwood and head of SafeDeposits Scotland Mike Smith have been popular with members in recent years. Talking Deposits Live at Scottish Letting Day will take the format in-person, with an opportunity to hear John and Mike in conversation and put your tenancy deposit questions to them.
Gail Bowden
Gail is the SAL compliance manager and with a passion for lettings and legislation she helps members to understand these for their day to day work and planning. Gail is also a tutor with LAS. Having worked in lettings for over 25 years, she has been a landlord and has held several senior management roles in large letting agents, concentrating on property management, compliance and learning and development. Gail has a post graduate diploma in Human Resource Management and is a chartered member of the Chartered Institute of Personnel and Development. When Gail is not doing lettings, she can be found in the battlefields as a Viking re-enactor.
Session title: Customer Service Circus: Juggling property management with a smile
Elspeth Boyle
Elspeth is LAS director and staunch advocate of providing those working in the PRS with the knowledge they need to deliver the highest standards of property and tenancy management in the industry. With over 20 years of industry experience, Elspeth has led the dedicated team at LAS since 2008. With a background as a letting agent and also a landlord she believes that it is possible to deliver best practice in all aspects of the PRS as long as those who need it have access to the highest quality learning options. Elspeth works with landlords, letting agents, local authorities and housing organisations to help them achieve excellence and loves nothing more than talking about all things learning.
Session title: Customer Service Circus: Juggling property management with a smile
John Boyle
John leads the Rettie Research Team, providing a cutting-edge research and consultancy function. His work informs clients on sales, lettings, investment and development opportunities. He also analyses the current status of property markets and assesses how they are likely to change. Over the last 20+ years, he has worked for all the major house builders in Scotland (public and private), the Scottish Government, many local authorities and investors. He sits on Homes for Scotland’s Policy Advisory Group and is a member of the Society of Property Researchers and the Royal Institution of Chartered Surveyors.
Session title: Private renting: then and now
Additional information will be added shortly
Jackie Couchman
Jackie Couchman became a private landlord in 2010. She considers herself a polymath, having worked across public, private and voluntary sectors in various roles spanning clerical, administrative, IT, accounting and HR. The catalyst for landlording was falling interest rates on deposit investments, a pre-existing drawdown financial facility, and a long-held desire to be a responsible landlord. She is very much a hands-on landlord, running three residential lets in Innerleithen along with her husband, Richard (he’s the practical one, she’s the organiser). Her primary objective is cashflow and long-term capital growth. The properties form a large part of her children’s inheritance.
Session title: Member insights- survive and thrive
Louis Daillencourt
Louis Daillencourt is the creator of Novoville Shared Repairs, the app designed to make common repairs a breeze for homeowners, landlords and agents of flats in tenement blocks. The app was created in collaboration with the City of Edinburgh Council with support from Scottish Government and is now available in most urban centres in Scotland. It offers a streamlined journey for common repairs from start to finish, including connecting with other owners, gathering and voting on quotes, managing payments from a digital account, and much more. The app is suitable for landlords or agents with many properties under management.
Session title: Novoville Shared Repairs: a technology solution for landlords and agencies’ common repairs duties
Session summary: Demo of Novoville Shared Repairs
Kirstie Donnelly
Kirstie is an associate solicitor at TC Young. She has worked predominately in housing law since her traineeship and has over 8 years’ experience providing legal advice to landlords and letting agents in both private and social housing sectors. Kirstie currently works in the PRS team and regularly appears in the First-tier Tribunal. She provides advice on a variety of housing and tenancy law issues including applications for evictions, debt recovery, anti-social behaviour and repairs. Kirstie also supports clients in preparing tenancy and management agreements for the PRS and has experience in other related Sheriff Court litigation including sequestrations and Anti-Social Behaviour Orders.
Session title: Do you know what to expect at the First-tier Tribunal?
Session summary: Solicitors from TC Young will conduct a mock Case Management Discussion (CMD) in respect of an application for eviction. The mock CMD will provide insight into what can be expected should a landlord wish to pursue eviction via the Tribunal.
Neil Dymock
Neil Dymock, born and educated in Dundee, has a diverse background ranging from fencer and barman to corporate tax consultant. In 2007, he transitioned to property, working in various roles within a letting agency before managing a branch with over 1,000 properties and 14 staff. Leveraging this experience, Neil founded Dymock Properties in 2022, a letting and estate agency of his own.
Session title: Agency owner panel discussion
Additional information will be added shortly
Caroline Elgar
Caroline joined SAL as policy manager in 2014 with 15 years’ prior experience working in the lettings industry, primarily in senior letting agent roles. During her time at SAL, Caroline has played a key part in SAL’s policy work on tenancy reform, minimum EPC proposals, covid and the cost of living legislation. She represents SAL on parliament and government working groups as well as heading up the advice helpline and overseeing the online member resources. Working at SAL is a welcome break from her other job as mum to two growing boys. In any spare time she can be found tending to her allotment.
Session title: EPC: Energy Performance Confusion
Session summary: Dispelling the myths and exploring the current proposals for improving the energy efficiency of homes in the PRS
Wendy Gallagher
Wendy Gallagher, founder and director of One Stop Properties launched her successful Glasgow based letting agency in 2005 after nearly 20 years in a broad variety of roles in the property sector.
While working for another agency, Wendy saw a gap in the market for an agency that would offer transparent, client focused services. With a passion for property, her agency grew rapidly, managing some 400 properties across the Greater Glasgow area. Known for her hand-on approach, Wendy is dedicated to building strong relationships with clients. She regularly mentors Landlords and aspiring entrepreneurs helping them navigate the ever-changing property sector.
Session title: Agency owner panel discussion
Additional information will be added shortly
Doug Hall
Doug is a director of 3mc, a distributor and brokerage within the mortgage sector. 3mc has been established for over 25 years, working with lenders, mortgage intermediaries and various landlord associations including SAL, providing all types of mortgage solutions. In 2015, 3mc was appointed as the preferred mortgage partner for members of SAL and operates the SAL Mortgages brand. 3mc provides an advice service to members; the broker fees are cheaper and reduced by £200 for members compared to the standard broker fees. In June 2020, 3mc launched a new member online portal assisting members to process their mortgage applications.
Session title: Buy to let market panel discussion
Session summary: The buy to let panel will share their views on both the current state of the mortgage market and their thoughts on what the future may hold. The session will also include discussions around mortgage product innovations and how lenders are adapting their product offerings to support the ongoing needs of landlords.
Jeanette Hamill
Jeanette Hamill is a seasoned expert in the painting sector, with over 20 years of experience in the industry. Specialising in mould prevention and remediation, she has been instrumental in the development and promotion of Inducoat Fungi in the UK. Inducoat Fungi is a leading solution for combatting black mould in residential properties. Jeanette’s deep knowledge of fungal growth and her commitment to healthier living environments have made her a trusted advisor to landlords across Scotland. She regularly conducts training sessions and presentations to educate property owners on effective mould prevention strategies, ensuring safer homes for tenants.
Session title: Is Black Mould the bane of your life?
Session summary: With the ever growing list of responsibilities for landlords, how can you confidently eliminate concerns about mould? Join us to learn how using Inducoat Fungi can provide peace of mind to you and your tenants.
Julie Husband
Session title: Member insights – survive and thrive
Additional information will be added shortly
Scott Kennedy
Scott Kennedy is the operations and continuous improvement manager at EQ Accountants, where he has worked for 30 years since joining straight from school. A qualified accountant and Xero expert, Scott has a wealth of experience in helping businesses streamline their financial processes. His role includes supporting clients in finding innovative solutions to complex challenges and ensuring EQ operates with maximum efficiency. Outside of work, Scott is active with the Scouts in his community and enjoys spending time with his wife, Emma, and their three sons.
Session title: Your tax return – key insights and top tips
Additional information will be added shortly
Steven McLean
Steven joined the UniHomes team earlier this year to spearhead the companies launch within Scotland. Having worked in the property sector for well over a decade, Steven brings with him a wealth of knowledge and experience and is well placed to aid UniHomes’ partner letting agents in Scotland maximise their student rental revenue and fill their properties faster than ever before.
Session title: Maximise your student rental revenue with UniHomes
Session summary: Join Steve McLean, business development manager at UniHomes, as he discusses the key benefits of partnering with UniHomes and how best to conquer the student rental market. The seminar promises a comprehensive explanation of how UniHomes is transforming the student accommodation market by leveraging technology to create a marketplace where students secure their perfect all-inclusive home, whilst simultaneously unlocking additional revenue for letting agents and landlords alike. Find out how, in just a matter of days, you could tap into the power of the UniHomes brand and gain access to free marketing, free enquiries, hassle free utility management and additional revenue in the form of referral commission for every successful, bills-included let.
Laura Mearns
Laura Mearns is a chartered accountant and a driving force in Aberdeen’s property market. She founded Northwood Aberdeen in 2009, offering landlords a comprehensive range of solutions backed by exceptional customer service. Under her leadership, the business has expanded into the estate agency market and opened two additional offices in Aberdeenshire.
A respected figure in the North East community, Laura serves on the Inverurie BID board of directors and actively supports various charitable causes within the local community. Her commitment to both business growth and community engagement is a testament to her entrepreneurial spirit and dedication.
Session title: Agency owner panel discussion
Session summary:
Hugh Meechan
Hugh is the chief operating officer at The Mortgage Lender (TML) and sits on its executive committee and board: he was one of the original founders of TML. He previously held senior management positions at Mortgages Plc. and Barclays Partner Finance. Hugh is responsible for the operational, functional, and administrative aspects of the business. A seasoned financial services professional and career tenure of over 36 years, Hugh has experience in UK mortgage and consumer lending markets. Hugh is married with two grown-up children and an extended family. He enjoys most sports, more watching now, spending time in his garden, travelling and socialising.
Session title: Buy to let market panel discussion
Session summary: The buy to let panel will share their views on both the current state of the mortgage market and their thoughts on what the future may hold. The session will also include discussions around mortgage product innovations and how lenders are adapting their product offerings to support the ongoing needs of landlords.
David Mintz
Session title 1: Agency owner panel discussion
Session title 2: Member insights- survive and thrive
Additional information will be added shortly
Catherine Pemble
Catherine Pemble is a social scientist based at the University of Stirling. Her interdisciplinary research draws from sociology, psychology, and disability studies to explore the different ways that people can create a life that evolves with them to meet their changing needs as they age.
Her with the Designing Homes for Healthy Cognitive Ageing project explored how people’s homes can play a role in supporting people as they age. Examining the issues of adaptation from the perspectives of industry, local government, and older people, the project offered practical and sustainable solutions, and the importance of creating an age-inclusive future.
Session title: Developing your business for an ageing population
Additional information will be added shortly
Louisa Sedgwick
Louisa has been working in the financial services industry for over 30 years, primarily in mortgages, with a real focus on buy to let. She has held a number of senior roles and is currently managing director of mortgages at Paragon Bank, where she is responsible for mortgage products and distribution.
Paragon Bank are a specialist buy-to-let lender; helping landlords to invest in and build valuable businesses that deliver flexibility for those who choose to rent their home, for over 30 years.
Session title: Buy to let market panel discussion
Session summary: The buy to let panel will share their views on both the current state of the mortgage market and their thoughts on what the future may hold. The session will also include discussions around mortgage product innovations and how lenders are adapting their product offerings to support the ongoing needs of landlords.
Mike Smith
Mike has been head of SafeDeposits Scotland since 2019, having joined the Glasgow-based tenancy deposit protection scheme two years prior. During his time leading the scheme, SafeDeposits has achieved Customer Service Excellence accreditation and launched new initiatives such as SDS Resolve and the extension of opening hours, as well as reaching the milestones of protecting its 500,000th and then 750,000th deposits. Outside of SafeDeposits, Mike sits on the Rapid Rehousing Transition Plans PRS steering group and is a trustee of housing association charity Lintel Trust.
Session title: Talking Deposits Live
Session summary: Talking Deposits online sessions with SAL chief executive John Blackwood and head of SafeDeposits Scotland Mike Smith have been popular with members in recent years. Talking Deposits Live at Scottish Letting Day will take the format in-person, with an opportunity to hear John and Mike in conversation and put your tenancy deposit questions to them.
Karen Van Zon
Karen has been a private landlord in Fife for over sixteen years and, with her husband, self-manages nine properties in her hometown. She enjoys finding properties and refurbishing them to a standard that is safe, compliant, and attractive to renters. She has a background in law and librarianship and enjoys the administration and record-keeping required of a modern Scottish landlord. The flexible hours of a landlord allows Karen to organise the work around a busy home life with a sailor husband, four teens, three cats and four chickens. For relaxation, she loves reading and pretends to like gardening.
Session title: Member insights – survive and thrive
Additional information will be added shortly
Chris Wood
Session title: Selling Tenanted Property
Additional information will be added shortly
Exhibition
Logan Property
Stand 1
Logan Property is an independent estate agency dedicated to offering a uniquely personalised service, committed to being one of Scotland’s most progressive and forward-thinking agencies.
Quote “25in25” to save set up-fee. T&Cs apply. More here.
UniHomes
Stand 2
UniHomes is the market leader in bills-included student accommodation, generating thousands of enquiries for letting agents and providing them with the opportunity to earn additional revenue.
C~urb PSL
Stand 3
C~urb PSL provides an ethical tenancy and property management service to landlords and investors, creating accommodation for individuals and families in Edinburgh who are facing homelessness.
Guaranteed rent, 0% property management fee, long-term lease.
Alan Boswell Group
Stand 4
Alan Boswell Insurance Brokers is an insurance and financial planning group. We have been protecting landlords’ investments with award-winning insurance for over 40 years.
Plus – Visit us for the opportunity to win a case of wine!
Lindsays
Stand 5
A Scottish firm of experienced lawyers for people and businesses with offices in Edinburgh, Glasgow, Dundee, Perth and Crieff.
Northwood
Stand 6
Northwood are award-winning estate and letting agents, providing expert solutions for all your property needs. Visit their website for details of individual branches across Scotland.
Providing all your property solutions, get £100 off your total Northwood fee.
Cox and Co
Stand 7
We are a professional property and mortgage brokerage: serving investors, renters, buyers and sellers of property in Edinburgh, Glasgow and
Scotland’s central belt. Leading the way in property investment management.
Looking to Buy, Sell, Invest or rent property – we can help!
Oakleafe Claims Scotland
Stand 8
Oakleafe Claims Scotland specialises in insurance claims management and only represent the policyholder. As loss assessors, our mandate is to ensure the policyholder receives their full entitlement.
LAS
Stand 9
Scotland’s national landlord and letting agent accreditation scheme delivers specialised support to all those working in the Scottish PRS through webinars and in-house training, including the provision of a qualification method for letting agents. Training tailored to your needs.
Aberdein Considine
Stand 10
Offering a full range of property, legal and financial services from offices throughout Scotland, Aberdein Considine deliver a genuine all-under-one-roof solution for landlords and property investors.
SME Professional
Stand 11
SME Professional is Scotland’s largest provider of cloud property software solutions for residential sales and lettings. You can also speak to us about our fantastic website product range.
Hamill Decorating
Stand 12
A game-changer for Scottish landlords! Mould can pose health risks to your tenants and result in costly repairs. There’s a Dutch solution that can address this problem effectively and economically – Inducoat anti-mould coating.
Letting Protection Service Scotland
Stand 13
The UK’s largest provider of custodial deposit protection. Visit our stand and talk to our experts about the services we offer.
ASPRAY
Stand 14
Aspray manages property insurance claims on behalf of landlords, from negotiating with the insurer to managing works to reinstate the property to its pre-loss condition.
Pinstripe Inventories Ltd
Stand 15
Scotland’s leading property inventory company – Pinstripe has been supporting the lettings industry for the past 15 years, providing unparalleled property reports.
Free trial inventory if you manage 100+ properties.
Propcall Ltd
Stand 16
PropCall was founded through the coming together of experienced property managers and communications technology experts, as a direct result of a need for skilled and professional supervision of managed assets outside of 9-5.
Green Home Systems
Stand 17
Our mission is to eradicate fuel poverty and end climate change by making our communities energy efficient and carbon neutral. We create warm, healthy and happy homes. Accredited installers of solar, battery storage, heat pumps and insulation.
Solar and battery domestic installs from £8650!
Howden
Stand 18
Howden’s property insurance team has over 30 years of experience within the property sector, arranging specialist insurance products and delivering an expert service proposition to a wide range of companies and individuals throughout the UK.
IKEA Limited
Stand 19
IKEA is a global home furnishing brand. We can help businesses too. From furnishing advice and orders to product delivery and assembly.
Auction House Scotland
Stand 20
Auction House Scotland forms part of the country’s largest property auctioneer, Auction House UK, and are specialists in selling all types of property and land.
Currys Business
Stand 21
Currys Business is one of Europe’s leading specialist electrical and telecommunications retailers.
We’re here to provide expert advice, so you can find the right technology to suit you and your business. From sole traders to large businesses, we work with businesses of all sizes, across an array of sectors.
We make it simple to upgrade rental properties and kit out new builds with cost-effective tech that’s perfect for landlords and tenants. Take your pick from our vast selection of kitchen appliances from easy-install fridge freezers, slimline dishwashers and durable ovens, at a variety of price points. Add delivery, installation & recycling – and landlord life just got way easier.
Novoville
Stand 23
The Novoville Shared Repairs app helps proprietors, landlords and agents to repair and maintain the communal areas of tenement blocks. It provides a step-by-step procedure and comes with an in-built payment account.
SAL Mortgages
Stand 24
3mc was established in 1996 and has been trading in the mortgage market for over 25 years. In 2015, 3mc was appointed as the preferred mortgage partner for SAL, operating the SAL Mortgages brand.
Gilson Gray Property Services
Stand 25
A dynamic law firm who offers award-winning lettings and debt/property recovery services. So whatever obstacles you encounter, we can help overcome them.
3 months free management services
Payprop
Stand 26
PayProp is an award-winning client accounting, payment and reconciliation platform for residential letting agencies that automates the rental payment admin holding you back. Talk to us about your business needs. Sign up for a no-obligation demo with a payment specialist.
One Utility Bill
Stand 27
One Utility Bill makes bills easier for thousands of letting agents and tenants with our handy bills packages and free notify service.
The Lending Channel
Stand 28
Further information will be added shortly
TC Young
Stand 29
Our team delivers expert legal services for the PRS. We are the only Scottish firm with three accredited specialists in housing and residential tenancy law.
SafeDeposits Scotland
Stand 30
SafeDeposits Scotland is the country’s leading tenancy deposit scheme. Based in Scotland, not-for-profit and providing excellent customer service to landlords, letting agents and tenants.
Contract Heating
Stand 32
We provide a range of services in the private rented sector (PRS). House in multiple occupation gas, electrical, water and fire checks completed in one visit.
EQ Accountants
Stand 33
It’s essential that rental properties are well-protected and financed. Our team at EQ can guide you through the regulations to help you maximise the benefits of property ownership. To learn more, arrange a no-obligation meeting with one of our property experts today.
Clarity Simplicity
Stand 34
Our experienced housing team at Clarity Simplicity are well equipped to assist with your housing needs. Get in touch for a free consultation today.
Clarity Simplicity – Relax. You’re in good hands.
Cairn Letting and Estate Agency
Stand 36
Letting – HMO Service – Estate Agency – Development – Investment – Cairnbnb
Our qualified dedicated team will be happy to conduct a FREE appraisal of your property across Scotland.
Landlord Broadband
Stand 38
The UK’s leading broadband and Wi-Fi specialists for landlords and property developers.
Portolio, the estate agent for landlords
Stand 39
The original estate agent for landlords, 100% focussed on selling tenanted properties since 2017. Helping LANDLORDS get a fair sale price for their property. With no INVESTOR buyer fees. And TENANTS staying in their home. It’s the win, win, win.
Tradepoint/B&Q
Stand 40
TradePoint is the trade-only arm of B&Q. With over 300 stores nationwide, open early till late and online @TradePoint.co.uk, for all your property maintenance needs, when you need it! SAL members get 10% discount, with no threshold spend!
Are you interested in exhibiting at Scottish Letting Day? Please do contact us on 0131 564 0100 or info@scottishlandlords.com to find out availability and how we can help you maximise your impact on the day.
Travel information
Getting to British Gas Murrayfield Stadium
By bus
Within Edinburgh City Centre you can take the following Lothian buses – Services 1, 3, 12, 22, 25, 26, 30, 31 or 33
By tram
Edinburgh Trams run a fast, frequent service to the entrance of British Gas Murrayfield stadium from Edinburgh Airport, Ingliston Park & Ride, Edinburgh Gateway, Edinburgh Park Station, Haymarket Station and St Andrew Square tram stop, just a short walk from Waverley Station.
All trams are fully low floor and have dedicated spaces for wheelchairs. Murrayfield tram stop is fully accessible with lift facilities to street level.
Buy your ticket before you board. Every tram stop has ticket vending machines where you can buy all ticket types. For more details see www.edinburghtrams.com.
Park & Ride
There are seven park and rides operating in and around Edinburgh. Visit The City of Edinburgh Council website for information on the park and rides in Edinburgh.
Ingliston (west)
Hermiston (west)
Newcraighall (east)
Ferrytoll (north)
Sheriffhall (south)
Straiton (south)
Wallyford(east)
Parking
Complimentary parking is available for the full day on site, with the West car park being closest to the conference entrance. Please note that no cars may be left on site overnight.
Arrival on the day of the conference
Please use Gate A at Murrayfield stadium (opposite the tram stop) when arriving at the event on 19 November. Full joining instructions will be sent out to all delegates the week before the event.
Book your tickets today
Tickets
Bookings are open. Don’t miss out – book your tickets today.
Members please log in to see and book at the £114 member rate for the conference.
Please note that like any major event of this scale, tickets are strictly non-refundable.
Standard ticket prices (from 1 August 2024)
SAL members – £114.00
Non members – £252.00
Please note all ticket prices are inclusive of VAT
If you are not a SAL member, however are accredited with Landlord Accreditation Scotland (LAS) – please do contact us on 0131 564 0100 or info@scottishlandlords.com to enquire about available LAS discounts.
Conference tickets
Access to Scottish Letting Day conference and exhibition.
With four choices of session at each stage of the day, there are more than 30 speaker and Q & A sessions to choose from.
Tuesday 19 November, 8.45am – 4.05pm
** Please note that all ticket prices are inclusive of VAT **
Highlights from Scottish Letting Day 2023
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