Documents and factsheets

Existing members should log in to download our documents and factsheets.

Not yet a member? Join us today for instant access.

Accessing properties

An explanation of the circumstances in which landlords can access tenanted properties

Adaptations and adjustments for disabled tenants

Factsheet detailing the rights and responsibilities of landlords and tenants where adaptations are needed to assist a disabled tenant

Application approved tenant email

To notify prospective tenants that their tenancy application has been approved, to make arrangements for lease signing and payment of rent/deposit and attaching draft tenancy documents and safety certificates

Letting agent (CLA) membership required to download.

Chase up inventory return tenant email

To remind tenants of the need to sign and return the inventory

Letting agent (CLA) membership required to download.

CLA introduction and summary of documents

CLA Factsheet: introduction to CLA templates for Letting Agent Code of Practice (Scotland) Regulations 2016

Letting agent (CLA) membership required to download.

CLA member agent logo pack

CLA member agent logos in a variety of common formats. Please download for use on your marketing materials and emails.  If you do require a different format please do call on 0131 564 0100 or email

Letting agent (CLA) membership required to download.

Common Repairs

Factsheet for owners of rented property in tenements or other shared blocks

Communications Procedure

Provides contact details, details of code of practice and outlines timeframes within which landlords and tenants can expect a response from you. This doesn’t need to be given to landlords if the information required by the code is contained in your management contract

Letting agent (CLA) membership required to download.

Company lease template

A lease template to use where the tenant is a company rather than an individual

Filter by category

Know a great local tradesperson?

Send us their details for inclusion on our local trades lists.