News and campaigns
Guide on how to help tenants struggling to manage their tenancy
Over the last two years Shelter Scotland has run a pilot project called “Letting Agent Plus” with funding from the Oak Foundation. The project engaged a group of 12 letting agents and worked with them to increase capacity and confidence in helping tenants who got into...
“No DSS” adverts
As we reported back in May, the UK Government’s Work & Pensions Committee are conducting an inquiry into letting adverts which potentially discriminate against would-be tenants on housing benefit. In light of this, the Competition and Markets Authority (CMA) have...
Private Landlords give cautious welcome to Scottish Labour Housing Commission
Scotland’s largest membership organisation for private landlords has welcomed the Scottish Labour Party’s Housing Commission report but warned that knee-jerk regulation could prevent the goals of the commission being delivered. The Scottish Association of Landlords...
Can I retain keys for my tenanted property?
Most landlords like to retain a set of keys for tenanted properties to use in case of emergencies, to gain access for routine maintenance or to assist the tenant if they lose their keys. There is no legislation dictating whether or not landlords are allowed to retain...
Received a subject access request?
Now that it is free for individuals to make a subject access request for the personal data a landlord or letting agent holds on them, we are getting more and more advice queries on how to deal with such requests. They usually come from disgruntled landlord clients or...
Parliamentary affairs
Information about the Scottish Parliament, the UK Parliament and Scottish local government including how to contact your elected representatives.
Regulation and enforcement
Find out about Scottish letting agent regulation and read a summary of recent and forthcoming changes in Scottish private rented sector (PRS) legislation.