Our values
For our members, partners and stakeholders
- Supportive and trustworthy
- Accessible and approachable
- Respected and influential
- Focused on quality and excellence
- Campaigning and authoritative
- Professional and trustworthy
- Leading excellence and high standards
- Informative and supportive
- Promoting education and accreditation
- Promoting knowledge and best practice
We want to ensure that the PRS is a key part of the Scottish Government’s ambition to achieve a well-functioning housing system with high quality and sustainable homes for all, that meets people’s needs.
We’ve been using SAL for a good number of years. They are friendly and efficient at dealing with any enquiry we have. The letting agent meetings are very useful and all the resources on their website provide templates that we use.
I expected people to be reluctant to contribute but that wasn’t the case at all. The mix of agency staff and business owners made it so useful and it was good to talk business not just the “how to” of dealing with tenants and landlords. We will all have to review our terms of business and whilst that will be a challenge I’m confident I now have the knowledge needed.