Scottish Letting Day

Scotland's landlord and letting agent conference
19 November 2024, Edinburgh
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Scottish Letting Day – our flagship annual conference and exhibition

 

Tuesday 19 November 2024

 

Scottish Gas Murrayfield Stadium

 

Tickets are now available – book today!

 

We are delighted to announce the return of Scottish Letting Day on Tuesday 19 November 2024 at Scottish Gas Murrayfield Stadium, Edinburgh.

The largest landlord and letting agent conference in Scotland returns for 2024 offering an unmissable programme of high profile speakers and a huge trade exhibition.

With a diverse programme and a choice of sessions with content designed for both landlords and letting agents respectively, delegates will be able to hear from a wide variety of speakers and tailor their day to meet their own interests. Our high profile speakers and experts will address various aspects of how to sustain and develop a lettings business, explain what’s new and what to expect next in the Scottish private rented sector and delegates will have the opportunity to gain essential information to help make letting easier and more profitable.

In the huge trade exhibition are over 40 exhibitors keen to meet delegates, showcase their goods and services and give out great offers and freebies.

** Don’t miss out – book your tickets today **

We look forward to seeing you there.

Conference partner and sponsors

Thank you to our conference partner, SafeDeposits Scotland, and conference sponsors for their support allowing us to offer such a great event. Please take a look at their websites and see how they can assist you:

Conference partner

SafeDeposits Scotland – the country’s leading tenancy deposit scheme. Based in Scotland, not-for-profit and providing excellent customer service to landlords, letting agents and tenants.

 

Conference sponsors

Logan Property – independent estate agency dedicated to offering a uniquely personalised service.

TC Young Solicitors – delivering expert legal services for the PRS. We are the only Scottish firm with three accredited specialists in housing and residential tenancy law.

Unihomes – market leader in bills-included student accommodation, generating thousands of enquiries for letting agents and providing them with the opportunity to earn additional revenue.

 

If you are a company considering Scottish Letting Day to promote your brand to our members, please contact us to find out about our high impact digital marketing options.

Day(s)

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Timetable

With four speaker programmes running throughout the course of the day in various locations within British Gas Murrayfield, delegates will have the ability to choose from a great range of speakers and subjects to ensure they get the most out of their day with us.  The Centenary room this year will have time dedicated throughout the day for delegates to network, and use this area as a great social space.

Please note all sessions are being run on a first come first served basis.  Many of the sessions are repeated throughout the day so there will be more than one opportunity to attend should the first session be full.

 

08:45 – 09:45

Registration, exhibition and refreshments

09:45 – 09:50

Conference welcome and introduction in all speaker areas

09:50 – 10:30

Conference morning session 1 and exhibition

 

Presidents 2: 09:50 - 10:30 (40 minute session) Your tax return - key insights and top tips

Scott Kennedy, EQ Accountants

 

Presidents 1: 09:50 - 10:25 (35 minute session) Do you know what to expect at the First-tier Tribunal?

Kirstie Donnelly, TC Young Solicitors

 

Moncrieff: 09:50 - 10:25 (35 minute session) Private renting: then and now

John Boyle, Retties

 

Cap & Thistle: 09:50 - 10:25 (35 minute session) Is black mould the bane of your life?

Jeanette Hamill, Hamill Decorating

 

Centenary: 09:50 - 10:25 Social space for delegates

10:30 – 10:35

Change over

10:35 – 11:15

Conference morning session 2 and exhibition

 

Presidents 2: 10:35 - 11:15 (40 minute session) Developing your business for an ageing population

Dr Catherine Pemble, DesHCA

 

Presidents 1: 10:40 - 11:15 (35 minute session) EPC: Energy Performance Confusion

Caroline Elgar, Scottish Association of Landlords

 

Moncreiff: 10:40 - 11:15 (35 minute session) Talking Deposits LIVE

John Blackwood, Scottish Association of Landlords and Mike Smith, SafeDeposits Scotland

 

Cap & Thistle 2: 10:40 - 11:15 (35 minute session) Maximise your student rental revenue with UniHomes

Steven McLean, UniHomes

 

Centenary: 10:45 - 11:15 (30 minute session) LAS training: Customer Service Circus: Juggling property management with a smile

Elspeth Boyle, Landlord Accrediation and Gail Bowden, Scottish Association of Landlords

11:15 – 11:25

Change over

11:25 – 12:10

Conference morning session 3 and exhibition

 

Presidents 2: 11:25 - 12:10 (45 minute session) Panel session: Member insights - survive and thrive

David Mintz (chair), Jackie Couchman, Julie Husband and Karen Van Zon

 

Presidents 1: 11.30 - 12.10 (40 minute session) Your tax return - key insights and top tips

Scott Kennedy, EQ Accountants

 

Moncrieff: 11:30 - 12:05 (35 minute session) Buy-to-let market panel discussion

Doug Hall, 3mc, Hugh Meechan, The Mortgage Lender and Louisa Sedgwick, Paragon Bank

 

Cap & Thistle: 11.30: - 11:50 (20 minute session) Selling tenanted property

Chris Wood, Portolio

 

Cap and Thistle: 11.55 - 12:15 (20 minute session) Organising common repairs in flats - an overview

Mike Heffron, Under One Roof

 

Centenary: 11:30 - 12:30 SafeDeposits Scotland drop-in clinic

SafeDeposits Scotland experts on hand to help

12:10 – 13:20

Lunch and exhibition

 

Centenary: 12:45 - 13:15 (30 minutes) Landlord networking session - all welcome

13:20 – 14:05

Conference afternoon session 1 and exhibition

 

Presidents 2: 13:25 - 14:05 (40 minute session) Developing your business for an ageing population

Dr Catherine Pemble, DesHCA

 

Presidents 1: 13:30 - 14:05 (35 minute session) Do you know what to expect at the First-tier Tribunal?

Kirstie Donnelly, TC Young Solicitors

 

Moncrieff: 13:20 - 14:05 (45 minute session) Agency owner panel discussion

David Mintz (chair), Neil Dymock, Dymock Properties, Wendy Gallagher, One Stop Properties and Laura Mearns, Northwood

 

Cap & Thistle: 13.30 - 14.05 (35 minute session) Novoville Shared Repairs: a technology solution for landlords and agencies' common repairs duties

Louis Daillencourt, Novoville

 

Centenary: 13:30 - 14:05 Social space for delegates

14:05 – 14:15

Change over

14:15 – 15:00

Conference afternoon session 2 and exhibition

 

Presidents 2: 14:15 - 15:00 (45 minute session) Buy-to-let market panel discussion

Doug Hall, 3mc, Hugh Meechan, The Mortgage Lender and Louisa Sedgwick, Paragon Bank

 

Presidents 1: 14:20 - 14:55 (35 minute session) EPC: Energy Perfomance Confusion

Caroline Elgar, Scottish Association of Landlords

 

Moncrieff: 14:20 - 14:55 (35 minute session) Talking Deposits LIVE

John Blackwood, Scottish Association of Landlords and Mike Smith, SafeDeposits Scotland

 

Cap & Thistle: 14:20 - 14:55 (35 minute session) Private renting: then and now

John Boyle, Retties

 

Centenary: 14:20 - 14:50 (30 minute session) LAS training: Customer Service Circus: Juggling property management with a smile

Elspeth Boyle, Landlord Accrediation and Gail Bowden, Scottish Association of Landlords

15:00 – 15:30

Refreshments and exhibition

15:30 – 16:05

Conference afternoon session 3 and exhibition

 

Presidents 1 and Presidents 2 15:30 - 16:05 SAL podcast Live

John Blackwood, Scottish Association of Landlords

 

Centenary: 15:30 - 16:05 Social space for delegates

Speakers

John Blackwood

John has worked in the private rented sector (PRS) for nearly 30 years and is widely recognised as a leading voice in private letting in Scotland. He represents SAL on Scottish Government committees working to inform and influence housing policy. John is chief executive of SAL, managing director of Gladstones and chairman of SAL sister organisation Landlord Accreditation Scotland (LAS). John is also a non-executive director of SafeDeposits Scotland (SDS), holds a judicial appointment as a member of the First-tier Tribunal for Scotland (Housing and Property Chamber) (FTT) and a Fellow of the Chartered Institute of Housing (CIH).

Session title: Talking Deposits LIVE

Session summary: Talking Deposits online sessions with SAL chief executive John Blackwood and head of SafeDeposits Scotland Mike Smith have been popular with members in recent years. Talking Deposits Live at Scottish Letting Day will take the format in-person, with an opportunity to hear John and Mike in conversation and put your tenancy deposit questions to them.

Gail Bowden

Gail is the SAL compliance manager and with a passion for lettings and legislation she helps members to understand these for their day-to-day work and planning. Gail is also a tutor with LAS. Having worked in lettings for over 25 years, she has been a landlord and has held several senior management roles in large letting agents, concentrating on property management, compliance and learning and development. Gail has a post graduate diploma in Human Resource Management and is a chartered member of the Chartered Institute of Personnel and Development.

Session title:  Customer Service Circus: Juggling property management with a smile

Session summary: Visit Elspeth Boyle, LAS Director and Gail Bowden, Senior LAS Tutor at “The Customer Service Circus,” where they will explore the high-wire act of balancing customer expectations, navigating communication tightropes, and juggling the demands of letting agency today.

This engaging session will take a light-hearted yet insightful dive into the world of customer service in the lettings industry, examining the key skills needed to handle the various “acts” that make up a successful customer experience—whether it’s taming the “lions” of customer complaints or performing dazzling “acrobatics” to resolve issues.

Elspeth Boyle

Elspeth is LAS director and staunch advocate of providing those working in the PRS with the knowledge they need to deliver the highest standards of property and tenancy management in the industry. With over 20 years of industry experience, Elspeth has been with LAS since 2008. With a background as both letting agent and landlord, she believes it is possible to deliver best practice in all aspects of the PRS as long as those who need it, have access to the highest quality learning options. Elspeth works with landlords, letting agents, local authorities, and housing organisations to help them achieve excellence and loves nothing more than talking about all things learning.

Session title: Customer Service Circus: Juggling property management with a smile

Session summary: Visit Elspeth Boyle, LAS Director and Gail Bowden, Senior LAS Tutor at “The Customer Service Circus,” where they will explore the high-wire act of balancing customer expectations, navigating communication tightropes, and juggling the demands of letting agency today.

This engaging session will take a light-hearted yet insightful dive into the world of customer service in the lettings industry, examining the key skills needed to handle the various “acts” that make up a successful customer experience—whether it’s taming the “lions” of customer complaints or performing dazzling “acrobatics” to resolve issues.

John Boyle

John leads the Rettie research team, providing a cutting-edge research and consultancy function. His work informs clients on sales, lettings, investment, and development opportunities. He also analyses the current status of property markets and assesses how they are likely to change. Over the last 20+ years, he has worked for all the major house builders in Scotland (public and private), the Scottish Government, many local authorities, and investors. He sits on Homes for Scotland’s Policy Advisory Group and is a member of the Society of Property Researchers and the Royal Institution of Chartered Surveyors.

Session title: Private renting: then and now

Session summary:  John will review the PRS looking at how this has changed over the last 20 years, and how the introduction of legislation has changed the PRS landscape. Discussing statistics on the sector from the census, showing a growth overall from 2011 to 2022, John will take a closer look at the changes that have happened and are still happening since 2017. He will give an insight into what the figures mean for our sector today.

Jackie Couchman

Jackie became a private landlord in 2010. She considers herself a polymath, having worked across public, private, and voluntary sectors in various roles spanning clerical, administrative, information technology, accounting, and human resources. The catalyst for becoming a landlord was falling interest rates on deposit investments, a pre-existing drawdown financial facility, and a long-held desire to be a responsible landlord. She is very much a hands-on landlord, running three residential lets in Innerleithen along with her husband, Richard (he is the practical one, she is the organiser). Her primary objectives are cashflow and long-term capital growth. The properties form a large part of her children’s inheritance.

Session title: Member insights- survive and thrive

Session summary: Building on the success of the SAL member stories featured throughout SAL’s 2024 online events, David Mintz will be chairing this panel discussion amongst SAL landlord owners Jackie Couchman, Julie Husband and Karen Van Zon.  This engaging session will chart the letting experience from the perspective of the individual landlord, how they have navigated the challenging environment of letting in Scotland and answering the question of how they are surviving and indeed, thriving in the current climate.

Louis Daillencourt

Louis is the creator of Novoville Shared Repairs, the app designed to make common repairs a breeze for homeowners, landlords and agents of flats in tenement blocks. The app was created in collaboration with the City of Edinburgh Council with support from the Scottish Government and is now available in most urban centres in Scotland. It offers a streamlined journey for common repairs from start to finish, including connecting with other owners, gathering, and voting on quotes, managing payments from a digital account, and much more. The app is suitable for landlords or agents with many properties under management.

Session title: Novoville Shared Repairs: a technology solution for landlords and agencies’ common repairs duties

Session summary: Demo of Novoville Shared Repairs

Kirstie Donnelly

Kirstie is an associate solicitor at TC Young Solicitors. She has worked predominately in housing law since her traineeship and has over 8 years’ experience providing legal advice to landlords and letting agents in both private and social housing sectors. Kirstie currently works in the PRS team and regularly appears in the FTT. She provides advice on a variety of housing and tenancy law issues including applications for evictions, debt recovery, anti-social behaviour, and repairs. Kirstie also supports clients in preparing tenancy and management agreements for the PRS and has experience in other related Sheriff Court litigation including sequestrations and Anti-Social Behaviour Orders.

Session title: Do you know what to expect at the First-tier Tribunal?

Session summary: Solicitors from TC Young will conduct a mock Case Management Discussion (CMD) in respect of an application for eviction. The mock CMD will provide insight into what can be expected should a landlord wish to pursue eviction via the Tribunal.

 

Neil Dymock

Neil, born and educated in Dundee, has a diverse background ranging from fencer and barman to corporate tax consultant. In 2007, he transitioned to property, working in various roles within a letting agency before managing a branch with over 1,000 properties and 14 staff. Leveraging this experience, Neil founded Dymock Properties in 2022, a letting and estate agency of his own.

Session title: Agency owner panel discussion

Session summary: Building on the success of the SAL member stories featured throughout SAL’s 2024 online events, David Mintz will be chairing this panel discussion amongst agency owners Neil Dymock, Wendy Gallagher and Laura Mearns.  This engaging session will chart the letting experience  from the perspective of a business owner, how they have developed their businesses in a challenging environment, balancing the needs of their landlord clients, tenants as well as their own staff.

Caroline Elgar

Caroline joined SAL as policy manager in 2014 with 15 years’ prior experience working in the lettings industry, primarily in senior letting agent roles. During her time at SAL, Caroline has played a key part in SAL’s policy work on tenancy reform, minimum EPC proposals, covid 19 and the cost of living legislation. She represents SAL on parliament and government working groups as well as heading up the advice helpline and overseeing the online member resources. Working at SAL is a welcome break from her other job as mum to two growing boys. In any spare time, she can be found tending to her allotment.

Session title: EPC: Energy Performance Confusion

Session summary: Dispelling the myths and exploring the current proposals for improving the energy efficiency of homes in the PRS

Wendy Gallagher

Wendy, founder and director of One Stop Properties launched her successful Glasgow based letting agency in 2005 after nearly 20 years in a broad variety of roles in the property sector. While working for another agency, Wendy saw a gap in the market for an agency that would offer transparent, client-focused services. With a passion for property, her agency grew rapidly, managing some 400 properties across the Greater Glasgow area. Known for her hands-on approach, Wendy is dedicated to building strong relationships with clients. She regularly mentors landlords and aspiring entrepreneurs, helping them navigate the ever-changing property sector.

Session title: Agency owner panel discussion

Session summary: Building on the success of the SAL member stories featured throughout SAL’s 2024 online events, David Mintz will be chairing this panel discussion amongst agency owners Neil Dymock, Wendy Gallagher and Laura Mearns.  This engaging session will chart the letting experience from the perspective of a business owner, how they have developed their businesses in a challenging environment, balancing the needs of their landlord clients, tenants as well as their own staff.

Doug Hall

Doug is a director of 3mc, a distributor and brokerage within the mortgage sector. 3mc has been established for over 25 years, working with lenders, mortgage intermediaries and various landlord associations including SAL, providing all types of mortgage solutions. In 2015, 3mc was appointed as the preferred mortgage partner for members of SAL and operates the SAL Mortgages brand. 3mc provides an advice service to members; the broker fees are cheaper and reduced by £200 for members compared to the standard broker fees. In June 2020, 3mc launched a new member online portal assisting members to process their mortgage applications.

Session title: Buy to let market panel discussion

Session summary: The buy to let panel will share their views on both the current state of the mortgage market and their thoughts on what the future may hold. The session will also include discussions around mortgage product innovations and how lenders are adapting their product offerings to support the ongoing needs of landlords.

Jeanette Hamill

Jeanette is a seasoned expert in the painting sector, with over 20 years of experience in the industry. Specialising in mould prevention and remediation, she has been instrumental in the development and promotion of Inducoat Fungi in the UK. Inducoat Fungi is a leading solution for combatting black mould in residential properties. Jeanette’s in-depth knowledge of fungal growth and her commitment to healthier living environments have made her a trusted advisor to landlords across Scotland. She regularly conducts training sessions and presentations to educate property owners on effective mould prevention strategies, ensuring safer homes for tenants.

Session title: Is Black Mould the bane of your life?

Session summary: With the ever growing list of responsibilities for landlords, how can you confidently eliminate concerns about mould? Join us to learn how using Inducoat Fungi can provide peace of mind to you and your tenants.

Mike Heffron

Mike Heffron is the chief executive of Under One Roof, Scotland’s only charity dedicated to supporting landlords and owner – occupiers with organising common repairs and retrofit in tenements. He acts as a secretariat for the Scottish Parliament’s Tenement Maintenance Working Group.

Session title: Organising common repairs in flats – an overview

Session summary: Mike Heffron, Chief Executive of Under One Roof, Scotland’s only charity supporting flat owners with free information on organising common repairs and retrofit, will provide tips on working with co-owners to address building disrepair.

Julie Husband

Julie, along with her husband Andrew, her son Fraser and daughter Lorna, runs a very busy mixed arable and fruit farm next to the village of Muirhead just outside Dundee. The Husband family has farmed here since the 1940s. They grow blackcurrants for Ribena, have several poultry units and grow wheat and barley as well as blueberries and Katy apples for their cider, Lost Orchards Cider, which was launched in 2018. They have several farm properties which they let out and have been landlords since the nineties and have a couple of flats in the West End of Dundee.

Session title: Member insights – survive and thrive

Session summary: Building on the success of the SAL member stories featured throughout SAL’s 2024 online events, David Mintz will be chairing this panel discussion amongst SAL landlord owners Jackie Couchman, Julie Husband and Karen Van Zon.  This engaging session will chart the letting experience from the perspective of the individual landlord, how they have navigated the challenging environment of letting in Scotland and answering the question of how they are surviving and indeed, thriving in the current climate.

Scott Kennedy

Scott is the operations and continuous improvement manager at EQ Accountants, where he has worked for 30 years since joining straight from school. A qualified accountant and Xero expert, Scott has a wealth of experience in helping businesses streamline their financial processes. His role includes supporting clients in finding innovative solutions to complex challenges and ensuring EQ operates with maximum efficiency. Outside of work, Scott is active with the Scouts in his community and enjoys spending time with his wife, Emma, and their three sons.

Session title: Your tax return – key insights and top tips

Session summary: During the “Your tax return – key insights and top tips” presentation, EQ’s Scott Kennedy will discuss the importance of claiming all allowable expenses, including mileage, home use, and subscriptions, while ensuring all income is accounted for, especially with debtor management. It will cover payments on account and advise early tax returns to potentially reduce overpayments. Filing early allows better planning for liabilities, and good record-keeping is essential for smoother reporting. The presentation will highlight key deadlines, such as the 60-day Capital Gains Tax reporting, and the preparation needed for the upcoming Making Tax Digital requirements by April 2026 to ensure compliance.

Steven McLean

Steven joined the UniHomes team earlier this year to spearhead the company’s launch within Scotland. Having worked in the property sector for well over a decade, Steven brings with him a wealth of knowledge and experience and is well placed to aid UniHomes’ partner letting agents in Scotland maximise their student rental revenue and fill their properties faster than ever before.

Session title: Maximise your student rental revenue with UniHomes

Session summary: Join Steve McLean, business development manager at UniHomes, as he discusses the key benefits of partnering with UniHomes and how best to conquer the student rental market. The seminar promises a comprehensive explanation of how UniHomes is transforming the student accommodation market by leveraging technology to create a marketplace where students secure their perfect all-inclusive home, whilst simultaneously unlocking additional revenue for letting agents and landlords alike. Find out how, in just a matter of days, you could tap into the power of the UniHomes brand and gain access to free marketing, free enquiries, hassle free utility management and additional revenue in the form of referral commission for every successful, bills-included let.

Laura Mearns

Laura is a chartered accountant and a driving force in Aberdeen’s property market. She founded Northwood Aberdeen in 2009, offering landlords a comprehensive range of solutions backed by exceptional customer service. Under her leadership, the business has expanded into the estate agency market and opened two additional offices in Aberdeenshire. A respected figure in the North East community, Laura serves on the Inverurie BID board of directors and actively supports various charitable causes within the local community. Her commitment to both business growth and community engagement is a testament to her entrepreneurial spirit and dedication.

Session title: Agency owner panel discussion

Session summary: Building on the success of the SAL member stories featured throughout SAL’s 2024 online events, David Mintz will be chairing this panel discussion amongst agency owners Neil Dymock, Wendy Gallagher and Laura Mearns.  This engaging session will chart the letting experience from the perspective of a business owner, how they have developed their businesses in a challenging environment, balancing the needs of their landlord clients, tenants as well as their own staff.

Hugh Meechan

Hugh is the chief operating officer at The Mortgage Lender (TML) and sits on its executive committee and board: he was one of the original founders of TML. He previously held senior management positions at Mortgages Plc. and Barclays Partner Finance. Hugh is responsible for the operational, functional, and administrative aspects of the business. A seasoned financial services professional and career tenure of over 36 years, Hugh has experience in UK mortgage and consumer lending markets. Hugh is married with two grown-up children and an extended family. He enjoys most sports, more watching now, spending time in his garden, travelling and socialising.

Session title: Buy to let market panel discussion

Session summary: The buy to let panel will share their views on both the current state of the mortgage market and their thoughts on what the future may hold. The session will also include discussions around mortgage product innovations and how lenders are adapting their product offerings to support the ongoing needs of landlords.

David Mintz

David has spent over 26 years in the estate agency industry. Renowned for his engaging podcasts that blend humour with industry insights, David is also an accomplished presenter of webinars, interviews, live panel shows, and industry conferences. His contributions to panel discussions showcase his wealth of knowledge and passion for sharing best practices within the sector.

David is committed to both the public and private housing sectors, working at the helm of a housing association, which provides him with a unique perspective on the challenges facing our combined housing markets. He actively supports a number of industry-related charitable causes, including the Propertymark Trust, Agents Giving, and various local initiatives.

Session title 1: Agency owner panel discussion
Session title 2: Member insights- survive and thrive

 

 

Cate Pemble

Cate is a social scientist at the University of Stirling, with expertise in how housing design and adaptation can support an ageing population. She was part of the Designing Homes for Healthy Cognitive Ageing (DesHCA) project, which focused on finding beautiful, practical, scalable, and sustainable design solutions that could support people to live in the homes and communities of their choosing for longer.

She now draws on the work of the DesHCA project, as well as her background in sociology, psychology, and disability studies, to help landlords, designers, and older people understand how thoughtful design and adaptation can create comfortable, accessible, and appealing homes anyone would want to grow old in.

Session title: Developing your business for an ageing population

Session summary:

Join Dr Cate Pemble as she explores how landlords can embrace age-inclusive design without sacrificing style. In Developing your Business for an Ageing Population, Cate will break down the misconceptions that age-friendly designs are unattractive or overly clinical, demonstrating how practical, creative solutions that can be seamlessly integrated into any property.

This lively and informative session will challenge you to think differently about the future of your properties, offering innovative ways to make homes more appealing and accessible for older tenants. Whether you’re adapting existing properties or planning new developments, you’ll leave with a toolkit of ideas to enhance your business while meeting the evolving needs of an ageing population.

Louisa Sedgwick

Louisa has been working in the financial services industry for over 30 years, primarily in mortgages, with a real focus on buy to let. She has held a number of senior roles and is currently managing director of mortgages at Paragon Bank, where she is responsible for mortgage products and distribution. Paragon Bank are a specialist buy-to-let lender; helping landlords to invest in and build valuable businesses that deliver flexibility for those who choose to rent their home, for over 30 years.

Session title: Buy to let market panel discussion

Session summary: The buy to let panel will share their views on both the current state of the mortgage market and their thoughts on what the future may hold. The session will also include discussions around mortgage product innovations and how lenders are adapting their product offerings to support the ongoing needs of landlords.

Mike Smith

Mike has been head of SDS since 2019, having joined the Glasgow-based tenancy deposit protection scheme two years prior. During his time leading the scheme, SDS has achieved Customer Service Excellence accreditation and launched new initiatives such as SDS Resolve and the extension of opening hours, as well as reaching the milestones of protecting its 500,000th and then 750,000th deposits. Outside of SDS, Mike sits on the Rapid Rehousing Transition Plans PRS steering group and is a trustee of housing association charity Lintel Trust.

Session title: Talking Deposits LIVE

Session summary: Talking Deposits online sessions with SAL chief executive John Blackwood and head of SafeDeposits Scotland Mike Smith have been popular with members in recent years. Talking Deposits Live at Scottish Letting Day will take the format in-person, with an opportunity to hear John and Mike in conversation and put your tenancy deposit questions to them.

Karen Van Zon

Karen has been a private landlord in Fife for over sixteen years and, with her husband, self-manages nine properties in her home town. She enjoys finding properties and refurbishing them to a standard that is safe, compliant, and attractive to renters. She has a background in law and librarianship and enjoys the administration and record-keeping required of a modern Scottish landlord. The flexible hours of a landlord allow Karen to organise the work around a busy home life with a sailor husband, four teens, three cats and four chickens. For relaxation, she loves reading and pretends to like gardening.

Session title: Member insights – survive and thrive

Session summary: Building on the success of the SAL member stories featured throughout SAL’s 2024 online events, David Mintz will be chairing this panel discussion amongst SAL landlord owners Jackie Couchman, Julie Husband and Karen Van Zon.  This engaging session will chart the letting experience from the perspective of the individual landlord, how they have navigated the challenging environment of letting in Scotland and answering the question of how they are surviving and indeed, thriving in the current climate.

Chris Wood

Chris has been proudly working for landlords for more than 25 years, mostly as the owner of a small letting agency and, since 2017 as the co-owner of Portolio, the estate agent for landlords. Portolio specialises in selling tenanted properties from landlord to landlord while ensuring tenants remain secure in their homes. They have helped thousands of landlords with their transparent, professional, and trustworthy service. Outside of work, he is father to a nine-year old daughter and he loves spending time with her, mainly answering the many questions that kids ask at that age! He also enjoys golf and watching football.

Session title: Selling Tenanted Property

Session summary: Discussing the benefits of both selling and buying tenanted property, including property portfolios.

Exhibition

Logan Property

Stand 1

Logan Property is an independent estate agency dedicated to offering a uniquely personalised service, committed to being one of Scotland’s most progressive and forward-thinking agencies. Quote “25in25” to save the set-up fee.  T&Cs apply.  More here.

0131 210 2020
Email
Website

UniHomes

Stand 2

UniHomes is the market leader in bills-included student accommodation, generating thousands of enquiries for letting agents and providing them with the opportunity to earn additional revenue.

 

0330 822 0266
Email
Website

C~urb PSL

Stand 3

C~urb PSL provides an ethical tenancy and property management service to landlords and investors, creating accommodation for individuals and families in Edinburgh who are facing homelessness.

Guaranteed rent, 0% property management fee, long-term lease.

0330 303 0087
Email
Website

Alan Boswell Group

Stand 4

Alan Boswell Insurance Brokers is an insurance and financial planning group. We have been protecting landlords’ investments with award-winning insurance for over 40 years.

Plus – Visit us for the opportunity to win a case of wine!

01603 216399
Email
Website

Lindsays

Stand 5

A Scottish firm of experienced lawyers for people and businesses, with offices in Edinburgh, Glasgow, Dundee, Perth and Crieff.

0131 229 1212
Email
Website

Northwood

Stand 6

Northwood are award-winning estate and letting agents, providing expert solutions for all your property needs. Visit our website for details of individual branches across Scotland.

Providing all your property solutions, get £100 off your total Northwood fee.

Website

Cox and Co

Stand 7

We are a professional property and mortgage brokerage: serving investors, renters, buyers and sellers of property in Edinburgh, Glasgow and
Scotland’s central belt. Leading the way in property investment management.

Looking to Buy, Sell, Invest or rent property – we can help!

0131 229 6017
Email
Website

Landlords Compliance

Stand 8

From EPC’s to fire risk assessments, Landlords Compliance provides landlords and letting agents a hassle free solution for all their compliance requirements.

0131 648 0748
Email
Website

LAS

Stand 9

Scotland’s national landlord and letting agent accreditation scheme delivers specialised support to all those working in the Scottish PRS through webinars and in-house training, including the provision of a qualification method for letting agents. Training tailored to your needs.

0131 553 2211
Email
Website

Aberdein Considine

Stand 10

Aberdein Considine offers comprehensive legal services for landlords and property investors across Scotland. From property transactions to legal advice on tenancy matters, we provide a seamless, all-under-one-roof solution to meet your legal needs. Contact our expert team today to ensure your property investments are fully protected.

0333 00 44 333
Email
Website

SME Professional

Stand 11

SME Professional is Scotland’s largest provider of cloud property software solutions for residential sales and lettings. You can also speak to us about our fantastic website product range.

0131 285 1022
Email
Website

Hamill Decorating

Stand 12

A game-changer for Scottish landlords! Mould can pose health risks to your tenants and result in costly repairs. There is a Dutch solution that can address this problem effectively and economically – Inducoat anti-mould coating.

 

07815 530 632
Email
Website

Letting Protection Service Scotland

Stand 13

The UK’s largest provider of custodial deposit protection. Visit our stand and talk to our experts about the services we offer.

0330 303 0031
Website

ASPRAY

Stand 14

Aspray manages property insurance claims on behalf of landlords, from negotiating with the insurer to managing works to reinstate the property to its pre-loss condition.

0800 077 6705
Email
Website

Pinstripe Inventories Ltd

Stand 15

Scotland’s leading property inventory company. Pinstripe has been supporting the lettings industry for the past 15 years, providing unparalleled property reports. Free trial inventory if you manage 100+ properties.

0131 564 0004
Email
Website

Propcall Ltd

Stand 16

PropCall was founded through the coming together of experienced property managers and communications technology experts, as a direct result of a need for skilled and professional supervision of managed assets outside of the 9-5.

0161 510 5600
Email
Website

Green Home Systems

Stand 17

Our mission is to eradicate fuel poverty and end climate change by making our communities energy efficient and carbon neutral. We create warm, healthy and happy homes. Accredited installers of solar, battery storage, heat pumps and insulation.

Solar and battery domestic installs from £8650!

0800 783 3373
Email
Website

Howden

Stand 18

Howden Scotland’s property team has over 30 years of experience within the property sector, arranging specialist insurance products and delivering an expert service proposition to a wide range of companies and individuals throughout Scotland and the UK.

Howden work closely with a leading UK insurer arranging a specialist landlord’s insurance product for landlords and letting agents. We would be delighted to have a chat to discuss your requirements.

 

0131 553 2293
Email
Website

IKEA Limited

Stand 19

IKEA is a global home furnishing brand. We can help businesses too. From furnishing advice and orders to product delivery and assembly.

0173 352 0006
Email
Website

Auction House Scotland

Stand 20

Auction House Scotland forms part of the country’s largest property auctioneer, Auction House UK, and are specialists in selling all types of property and land.

First auction entry, free by quoting SAL2024.

 

0141 339 4466
Email
Website

Currys Business

Stand 21

Currys Business is one of Europe’s leading specialist electrical and telecommunications retailers.

We are here to provide expert advice, so you can find the right technology to suit you and your business. From sole traders to large businesses, we work with businesses of all sizes, across an array of sectors.

We make it simple to upgrade rental properties and kit out new builds with cost-effective technology that is perfect for landlords and tenants. Take your pick from our vast selection of kitchen appliances from easy-install fridge freezers, slimline dishwashers and durable ovens, at a variety of price points. Add delivery, installation and recycling – and landlord life just got way easier.

03445616789
Email
Website

Curo Virtual

Stand 22

Curo Virtual outsourced credit control offers a first-class, sustainable, and robust credit control service that will maximise cashflow and minimise costs allowing you to concentrate on the day-to-day running of your business.

0141 212 6288
Email
Website

Novoville

Stand 23

The Novoville Shared Repairs app helps proprietors, landlords and agents to repair and maintain the communal areas of tenement blocks. It provides a step-by-step procedure and comes with an in-built payment account.

0131 364 4545
Email
Website

SAL Mortgages

Stand 24

3mc was established in 1996 and has been trading in the mortgage market for over 25 years. In 2015, 3mc was appointed as the preferred mortgage partner for SAL, operating the SAL Mortgages brand.

0131 450 7169
Email
Website

Gilson Gray Property Services

Stand 25

A dynamic law firm that offers award-winning lettings and debt/property recovery services. So whatever obstacles you encounter, we can help overcome them.

Event offer – 3 months free management services.

0131 285 7860
Email
Website

Reapit

Stand 26

Reapit software helps agencies build relationships and grow their businesses. Our platforms cover sales, lettings, property management, analytics – and, thanks to our merger with PayProp, automated client accounting. Visit Stand 26 to see the benefits our tech can bring first-hand!

 

0345 330 2965
Email
Website

One Utility Bill

Stand 27

One Utility Bill makes bills easier for thousands of letting agents and tenants, with our handy bills packages and free notify service.

 

0191 694 1256
Email
Website

The Lending Channel

Stand 28

The Lending Channel is one of Scotland’s largest specialist buy-to-let brokers, and since January 2023 we have completed over £60M of lending in this sector.

01738 583008
Email
Website

TC Young

Stand 29

Our team delivers expert legal services for the PRS. We are the only Scottish firm with three accredited specialists in housing and residential tenancy law.

0141 221 5562
Email
Website

SafeDeposits Scotland

Stand 30

SafeDeposits Scotland is the country’s leading tenancy deposit scheme. Based in Scotland, not-for-profit and providing excellent customer service to landlords, letting agents and tenants.

03333 213 136
Email
Website

tlyfe

Stand 31

Rent smarter with tlyfe, the UK’s number one tenant lifecycle app! Allowing tenants to take full control of their entire tenancy from the palm of their hand! Over 75,000 pre-qualified, fully referenced applicants with confirmed right-to-rent, free!

Email
Website

Contract Heating

Stand 32

We provide a range of services in the private rented sector (PRS). House in multiple occupation gas, electrical, water and fire checks completed in one visit.

0131 458 3377
Email
Website

EQ Accountants

Stand 33

It is essential that rental properties are well-protected and financed. Our team at EQ can guide you through the regulations to help you maximise the benefits of property ownership. To learn more, arrange a no-obligation meeting with one of our property experts today.

01382 312100
Email
Website

Clarity Simplicity

Stand 34

Our experienced housing team at Clarity Simplicity are well equipped to assist with your housing needs. Get in touch for a free consultation today. Clarity Simplicity – Relax. You’re in good hands.

0141 433 2626
Email
Website

Vuabl

Stand 35

Vuabl’s application allows a user to scan the inside of a property using their mobile device to  instantly  produce accurate floor plans, 3D models and asset lists. The web-based dashboard allows office-based staff to access the floor plans, models and asset lists as soon as those in the field take the scan. Signups on the day receive a free months trial.

07534500311
Email
Website

Cairn Letting and Estate Agency

Stand 36

Letting – HMO Service – Estate agency – Development – Investment – Cairnbnb

Our qualified dedicated team will be happy to conduct a FREE appraisal of your property across Scotland.

0141 270 7878 – 0131 346 4646 – 0131 622 6215
Email
Website

PRS Property Services

Stand 37

PRS Property Services is an essential tool for landlord safety certificate management. Allowing landlords to focus on maximising their investments and safeguarding their property and tenants.

Email
Website

Landlord Broadband

Stand 38

The UK’s leading broadband and Wi-Fi specialists for landlords and property developers.

0333 577 0600
Email
Website

Portolio, the estate agent for landlords

Stand 39

The original estate agent for landlords, 100% focussed on selling tenanted properties since 2017. Helping landlords get a fair sale price for their property. With no investor buyer fees. And tenants staying in their home. It’s the win, win, win.

0333 344 2855
Email
Website

Tradepoint/B&Q

Stand 40

TradePoint is the trade-only arm of B&Q. With over 300 stores nationwide, open early till late and online @TradePoint.co.uk, for all your property maintenance needs, when you need it! SAL members get 10% discount, with no threshold spend!

02380 690 000
Email
Website

Under One Roof

Stand 41

Under One Roof is Scotland’s only charity providing free information for tenement flat landlords, owner-occupiers, and housing professionals looking to organise common repairs and retrofit.

Email
Website

Scottish Mediation

Stand 42

Scottish Mediation supports landlords by providing “Dealing with Difficult Tenants” online sessions and offering free professional mediation for neighbour disputes such as noise issues. Conference discount for “Dealing with Difficult Tenants” online session.

0131 556 8118
Email
Website

Scottish Empty Homes Partnership

Stand 43

Partnership Helping local authorities and partners bring private sector empty homes back into use. Our work ranges from policy work to practical support for owners, neighbours and investors.

Email
Website

Veterans Housing Scotland

Stand 44

Veterans Housing Scotland is a private charitable landlord housing only disabled veterans and are one of Scotland’s oldest veterans’ charities.

0131 557 1188
Email
Website

 

Are you interested in exhibiting at Scottish Letting Day?  Please do contact us on 0131 564 0100 or info@scottishlandlords.com to find out availability and how we can help you maximise your impact on the day.

Travel information

Getting to British Gas Murrayfield Stadium

By bus
Within Edinburgh City Centre you can take the following Lothian buses – Services 1, 3, 12, 22, 25, 26, 30, 31 or 33

By tram
Edinburgh Trams run a fast, frequent service to the entrance of British Gas Murrayfield stadium from Edinburgh Airport, Ingliston Park & Ride, Edinburgh Gateway, Edinburgh Park Station, Haymarket Station and St Andrew Square tram stop, just a short walk from Waverley Station.

All trams are fully low floor and have dedicated spaces for wheelchairs. Murrayfield tram stop is fully accessible with lift facilities to street level.

Buy your ticket before you board. Every tram stop has ticket vending machines where you can buy all ticket types. For more details see www.edinburghtrams.com.

Park & Ride
There are seven park and rides operating in and around Edinburgh. Visit The City of Edinburgh Council website for information on the park and rides in Edinburgh.

Ingliston (west)
Hermiston (west)
Newcraighall (east)
Ferrytoll (north)
Sheriffhall (south)
Straiton (south)
Wallyford(east)

Parking
Complimentary parking is available for the full day on site, with the West car park being closest to the conference entrance. Please note that no cars may be left on site overnight.

Arrival on the day of the conference
Please use Gate A at Murrayfield stadium (opposite the tram stop) when arriving at the event on 19  November.  Full joining instructions will be sent out to all delegates the week before the event.

Book your tickets today

Tickets

Tickets for this event are now SOLD OUT! Please call us on 0131 564 0100 if you would like to be added to the waiting list.

Standard ticket prices (from 1 August 2024)
SAL members – £114.00
Non members – £252.00

Please note all ticket prices are inclusive of VAT

If you are not a SAL member, however are accredited with Landlord Accreditation Scotland (LAS) – please do contact us on 0131 564 0100 or info@scottishlandlords.com to enquire about available LAS discounts.

Venue

Scottish Gas Murrayfield Stadium
Roseburn Street
Edinburgh
EH12 5PJ

0131 378 1600

Conference tickets

Access to Scottish Letting Day conference and exhibition.

With four choices of session at each stage of the day, there are more than 30 speaker and Q & A sessions to choose from.

Tuesday 19 November, 8.45am – 4.05pm

** Please note that all ticket prices are inclusive of VAT **

 

 

£252.00

Out of stock

Existing members should log in to book at the discounted member price.

Want the discount but not yet a member? Join us today.

We would be delighted to answer any questions you have about Scottish Letting Day so please contact us if you have any queries.

Highlights from Scottish Letting Day 2023

Proudly supported by our conference partner:

Proudly sponsored by our conference sponsors:

Just 6 days until Scottish Letting Day. Don’t miss this flagship event.
Book your tickets now