Communications Procedure

For letting agents in Scotland

Provides contact details, details of code of practice and outlines timeframes within which landlords and tenants can expect a response from you. This doesn’t need to be given to landlords if the information required by the code is contained in your management contract

Existing members should log in to see the full article.

Not yet a member? Join SAL today for instant access.

All documents and factsheets

SAL members receive free advice from the SAL helpline via 0131 564 0100 or by email

This document is only for the use of landlord and agent members of the Scottish Association of Landlords (SAL). It must not be reproduced or published in whole or in part without the prior written consent of the Scottish Association of Landlords.