When can universal credit be paid directly to a landlord?

Direct payment, referred to by the Department for Work and Pensions (DWP) as a “managed payment” of universal credit (UC) to a landlord can be made when any of the following apply:

  • a claimant is in arrears with their rent for an amount equal to, or more than, two months of their rent
  • a claimant has continually underpaid their rent over a period of time, and they have accrued arrears of an amount equal to or more than one month’s rent
  • any of the other Tier 1 and Tier 2 APA factors apply
  • a claimant was previously in receipt of Housing Benefit and it was paid to their private landlord, a Managed payment to landlord can be considered providing the claimant continues to meet the Tier 1 or Tier 2 APA factors.This is part of the conversation Universal Credit staff will have with the claimant at the start of the claim.

Landlords can request a direct payment online here. Further information on UC can be found in SAL’s factsheet and also in the DWP’s February newsletter for landlords.

Members can ask all their questions such as these, directly to our advisers with unlimited helpline access one of our most popular and widely used member benefits. Request an advice call back.

Not a member yet and need your questions answered – time to join SAL?