Insurance claim procedure For letting agents in ScotlandOutlines your procedure for making insurance claims on a landlord’s behalf.Existing members should log in to see the full article.Not yet a member? Join SAL today for instant access.DownloadsInsurance claim procedure All documents and factsheetsDocuments and factsheetsEnding your tenancyLetting agent resourcesPre-tenancy resourcesCreating your tenancyManaging your tenancyProperty condition & safety requirementsProcedure templatesProcedure for handling client moneyProcedure for key management and accessing propertiesProcedure for managing end of tenancyRent collection and handling procedureRepairs proceduresCommunications ProcedureLetting agent complaints procedureDebt recovery procedure (landlords)Debt recovery procedures (tenants)Deposit handling procedureInsurance claim procedure