Accessing properties
An explanation of the circumstances in which landlords can access tenanted properties
Breach email – anti-social behaviour
An email to send to tenants who it is alleged have been engaged in anti-social behaviour.
Breach email – cleaning
An email to send to tenants when a property is not being kept in a clean condition.
Breach email – subletting
An email to send to tenants who you suspect to be subletting the property.
Coronavirus (COVID-19) crisis – tenant rent help template letter (landlord version)
To assist tenants to find help to pay their rent when affected by the Coronavirus/COVID-19 crisis. Template for letters and emails (version for use by landlords, there is also a letting agent version available)
Coronavirus (COVID-19) crisis – tenant rent help template letter (letting agent version)
To assist tenants to find help to pay their rent when affected by the Coronavirus/COVID-19 crisis. Template for letters and emails (version for use by letting agents)
Letting agent (CLA) membership required to download.
Factsheet on dealing with a change of tenant on a PRT tenancy
Factsheet outlining the procedure to follow when a tenant wants to leave a joint tenancy.
Factsheet on rent arrears/debt recovery
Guidance on how to minimise the risk of rent arrears, deal with them if they occur and recover money owed by a tenant.
First-tier Tribunal eviction & debt recovery FAQs
Answers to frequently asked questions on applying for eviction and debt recovery orders through the first-tier tribunal including guidance on completing the section 11 notice, form E and form F.
Guidance for letting agents on death of a landlord client
Guidance for letting agents on the death of a landlord client.
Letting agent (CLA) membership required to download.
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