Documents and factsheets

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Accessing properties

An explanation of the circumstances in which landlords can access tenanted properties

Breach email – anti-social behaviour

An email to send to tenants who it is alleged have been engaged in anti-social behaviour.

Breach email – cleaning

An email to send to tenants when a property is not being kept in a clean condition.

Breach email – subletting

An email to send to tenants who you suspect to be subletting the property.

Coronavirus (COVID-19) crisis – tenant rent help template letter (landlord version)

To assist tenants to find help to pay their rent when affected by the Coronavirus/COVID-19 crisis. Template for letters and emails (version for use by landlords, there is also a letting agent version available)

Coronavirus (COVID-19) crisis – tenant rent help template letter (letting agent version)

To assist tenants to find help to pay their rent when affected by the Coronavirus/COVID-19 crisis. Template for letters and emails (version for use by letting agents)

Letting agent (CLA) membership required to download.

Factsheet on rent arrears/debt recovery

Guidance on how to minimise the risk of rent arrears, deal with them if they occur and recover money owed by a tenant.

Guidance for letting agents on death of a landlord client

Guidance for letting agents on the death of a landlord client.

Letting agent (CLA) membership required to download.

Inspection report template

Document for use in property inspections before and during a tenancy.

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