Documents and factsheets

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Application approved tenant email

To notify prospective tenants that their tenancy application has been approved, to make arrangements for lease signing and payment of rent/deposit and attaching draft tenancy documents and safety certificates

Letting agent (CLA) membership required to download.

Chase up inventory return tenant email – letting agent version

To remind tenants of the need to sign and return the inventory

Letting agent (CLA) membership required to download.

CLA introduction and summary of documents

CLA Factsheet: introduction to CLA templates for Letting Agent Code of Practice (Scotland) Regulations 2016

Letting agent (CLA) membership required to download.

CLA member agent logo pack

CLA member agent logos in a variety of common formats. Please download for use on your marketing materials and emails.  If you do require a different format please do call on 0131 564 0100 or email cla@scottishlandlords.com

Letting agent (CLA) membership required to download.

Communications Procedure

Provides contact details, details of code of practice and outlines timeframes within which landlords and tenants can expect a response from you. This doesn’t need to be given to landlords if the information required by the code is contained in your management contract

Letting agent (CLA) membership required to download.

Contractor letter requesting paperwork

To request that contractors provide you with paperwork that you are required to obtain from them and request that they sign a service standards agreement.

Letting agent (CLA) membership required to download.

Debt recovery procedure (landlords)

Outlines to landlords the steps you will follow if tenants are in rent arrears. The code requires agents to have a written debt recovery procedure.

Letting agent (CLA) membership required to download.

Debt recovery procedures (tenants)

Outlines to tenants the action you will take if they are in rent arrears and places they can go to for assistance with financial problems. The code requires agents to have a written debt recovery procedure.

Letting agent (CLA) membership required to download.

Deposit deductions tenant email

To be sent to tenants after they have vacated the property to inform them of deposit deductions.

Letting agent (CLA) membership required to download.

Deposit handling procedure

Advises landlords of statutory requirements on handling tenancy deposits. This procedure is not required if the information required by the code is contained in your management contract.

Letting agent (CLA) membership required to download.

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