Received a subject access request?

Now that it is free for individuals to make a subject access request for the personal data a landlord or letting agent holds on them, we are getting more and more advice queries on how to deal with such requests. You must respond and provide all the personal data you hold on that individual within one month, although there are a limited number of exemptions which may allow you to refuse the request entirely or withhold some data.

Members – read our guide to what to do if you do receive a subject access request (remember you need to log in first to view member only content).

Please remember if you have any questions about any aspect of letting in Scotland, SAL members have unlimited access to our helpline. Not yet a SAL member and want to access this guide plus all our other member resources? Join SAL online now for instant access.