Letting agents: let your landlords and tenants know about the code

One of the requirements of the letting agent code of practice is to let your landlords and tenants know about the code. This requirement is set out in clause 110 and applies to existing as well as new customers. It is really important to do this now if you haven’t done so already. If you have issued our template communications or complaints procedure to your landlords and tenants then you will already have complied with this requirement as these make reference to the code.

Letting agent members
Please log in to the website to download our templates, if you need any help to log in please contact the membership team.

Not yet a member and need your questions about the letting agent code of practice answered?
Unlimited access to our helpline is consistently rated as our number one membership benefit. Join SAL and get the knowledge you need, when you need it.