Aspray

Filing an insurance claim can be a stressful experience, particularly for landlords with multiple responsibilities or those managing a larger property portfolio. The situation can be even more challenging if you’re located far from the property in question.

In such cases, simply contact Aspray. Our team of assessors, operating across the country, will handle your claim from start to finish, ensuring your property is swiftly restored to its pre-loss condition.

Handling Your Claim

Your designated Aspray representative will take full responsibility for managing your claim, giving you the confidence that an expert is working on your behalf. As the UK’s leading loss assessor, Aspray is well-versed in the complexities of insurance claims, striving to secure the best possible outcome for you.

When you reach out to Aspray, we will:

Conduct a Property Visit and Assess the Damage

Your dedicated Aspray Loss Assessor will visit the property to thoroughly assess the damage and prepare a detailed scope of works to present to your insurer.

Negotiate a Fair Settlement

Your loss assessor will manage all communications—whether by phone, email, or face-to-face—working to negotiate a fair and reasonable settlement with your insurer or their representative.

Oversee the Reinstatement Works

Using trusted contractors, your Aspray assessor will oversee the reinstatement process, ensuring your property is restored to its pre-loss condition as efficiently as possible. They will ensure you are fully satisfied with the work completed before finalising the claim.

Supporting Landlords

As a landlord, dealing with damage to one of your properties and navigating an insurance claim can bring additional concerns.

In addition to managing the reinstatement claim for your property, your Aspray assessor is on hand to assist with alternative accommodation for your tenants, loss of rent claims, and landlord contents claims. With their expertise, your assessor will offer professional advice and support, ensuring every aspect of your claim is handled with care.

No Charge for our Loss Assessing Service

There is no charge for the Aspray Loss Assessing service providing we can use our vetted contractors to complete the reinstatement works. However, any excess stated within the policy will still apply and is payable by the policyholder. If you are a VAT registered individual or company, you will be responsible for paying VAT element of the claim but can claim this from HMRC on your next VAT return.

Get £100 off your Excess

As a member of the Scottish Association of Landlords, should you instruct Aspray to manage your claim, we will offer you £100 off the valuable of your excess. Terms and conditions apply.

Aspray Limited are authorised and Regulated by the Financial Conduct Authority and can be found on the Financial Services Register (www.fca.org.uk/register) under reference 466101 for claims handling only.

Tel: 0808 901 3764

Email: SAL@aspray.com

Website: Visit Aspray