Radio teleswitch (RTS) electricity meters
Important information for properties with radio teleswitch (RTS) electricity meters
If you own or manage a property which has a radio teleswitch (RTS) electricity meter, there is action that you or your tenants must take before 30 June 2025 to ensure that the heating and hot water continue to function.
Your property is most likely to have a RTS meter if it is heated by electric storage heaters. The radio teleswitch automatically switches the electricity between peak and off peak rates in the morning and evening.
The technology that supports RTS electricity meters will end on 30 June 2025. Without the technology to tell RTS meters when to switch between peak and off-peak rates, they may no longer work properly, and it may mean that a consumer’s heating and hot water supply stops functioning as normal.
If your property has a RTS meter the supplier will contact the electricity bill payer to arrange for the meter to be replaced with a smart meter. If your property is tenanted and the tenants pay the electricity bill, this communication will go to them. It is strongly advisable to contact your tenants to make sure they have received this communication and are acting on it, otherwise any electric storage heaters or hot water tanks in the property may cease to function after 30 June 2025.
Further guidance, including some photographs of what RTS meters look like, can be found by following the links below:
