Documents and factsheets

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Adaptations and adjustments for disabled tenants

Factsheet detailing the rights and responsibilities of landlords and tenants where adaptations are needed to assist a disabled tenant

CLA member agent logo pack

CLA member agent logos in a variety of common formats. Please download for use on your marketing materials and emails.  If you do require a different format please do call on 0131 564 0100 or email

Letting agent (CLA) membership required to download.

Council tax exemptions & discounts

Factsheet detailing the council tax discounts available for rental properties

Factsheet on the First-tier Tribunal

A factsheet about the First-tier Tribunal which is the body responsible for deciding on PRS disputes including tenancy evictions, debt recovery actions and disputes about property repairs.

Guide to Universal Credit

A guide to the Universal Credit benefit system and how it affects landlords

Heat networks

Factsheet outlining obligations on some landlords who supply heating or hot water via a communal or district heating system

Inventory report & schedule of condition – landlord version

For recording an inventory and schedule of condition at the start of a tenancy.

Landlord membership required to download.

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