Letting agent CPD workshops – book now for “Effective Communication”

From our sister organisation Landlord Accreditation Scotland (LAS), this is the second of three short courses designed to help you deal effectively with the challenges of working within a letting agency and is one of our personal development courses ideal for CPD purposes.

Effective communication can be hard to achieve in conflict situations. However, every interaction determines how you are perceived, and every interaction is an opportunity to develop trust and exert positive influence. This course develops your ability to focus on your outcome, tune in to your audience and develop your message for clarity and impact.

Learning Objectives:

  • Recognise and reflect on the different methods of communication
  • Identify and overcome the barriers to effective communication
  • Produce clear and persuasive written documents

Who should attend?
Any member of letting agency staff who has to deal with or is involved with conflict and wants to understand how to communicate effectively in these situations.

Attending this training can be recorded as 2 CPD hours.

Book your place by clicking here for Glasgow or here for Edinburgh or visit the LAS website for further information.

Alternatively, contact the LAS office for a booking
form:  info@landlordaccreditationscotland.com

Completed bookings and payment, where required, must be received to secure a place on all courses.

The LAS team looks forward to taking your booking.